FAQ
Many large companies make their money by exploiting people or our planet. But there is another way. There are amazing small brands around the globe that prioritize values like fair treatment of workers, environmental stewardship, and giving back to the communities they work in. Not all of the brands that we work with are focused on all of these areas, but we want support and celebrate the good work that they are doing. That’s why we identify the ethical features of our products on each product page, allow you to search by feature, and provide additional details about the brand under the “Meet the Maker” section of the product page.
In order for a brand to be recognized as fair trade, it must be certified by one of the national or global fair trade organizations. Some of the brands we work with (like Pebble and Under the Nile) have fair trade certification. Others have ethical certifications through other organizations like the Global Organic Textile Standard (Finn + Emma) or the Ethical Trade Initiative (Albetta). Others do not have certifications, but are committed to the ethical treatment of their employees. Only those brands that are certified fair trade are identified as such on our website, but we want to make it clear that other brands also value the fair treatment of their employees—thus the "ethically manufactured" designation.
While we recognize that plastic isn’t going anywhere and that it has some very useful purposes, we don’t think it’s ideal for children’s toys and products. And we’re really not fans of the cheaply made, disposable toys that line the shelves of your average big-box store. That’s why you won’t ever find them at The Global Baby.
We also think that it’s important to try to limit the amount of plastic that is created and distributed in packaging and shipping. Some of our brands have made the incredible decision to limit or eliminate plastic packaging, a decision that we wholeheartedly support. Others still use plastic in their packaging. We believe that their products are terrific in other ways, so we have chosen to work with them and encourage them to move away from plastic packaging.
We steer clear of most plastic in our own packaging and choose eco-friendly materials, many of which are made in the United States. We also reuse and recycle the packaging that we receive, and we strongly encourage you to do the same!
Yes! We offer luxe gift wrapping, featuring gorgeous, FSC-certified and recyclable wrapping paper designed and produced in the United States by Good Juju Ink for a $5 charge. Your gift will be decorated with eco-friendly ribbon and a gift tag.
When you are ready to check out, just check the button for gift wrapping next to each item and enter your gift tag message in the comments section of your shopping cart. For orders with multiple items, gifts will be wrapped together (when possible) unless you specify otherwise.
If you have selected a gift box or basket, the finished product will arrive as it is pictured in the product listing on our website. For gift boxes, that means it will have a bow and gift tag, but the gift box will not have wrapping paper on it. If you would like your gift box to be wrapped, please select the luxe gift wrapping option at checkout.
Your gift recipient will see your name and billing address, as well as information about the items included in the order (name and number of items, color, etc.). However, prices are never included on our packing slips, so there’s no need to worry about that.
If you would rather not include a packing slip with your gift, that’s fine, too. Just send us an email at hello@theglobalbabyshop.com, and we’ll make sure no packing slip is sent with your order.
Of course! While we hope your gift recipient will love the gift, sometimes returns are necessary. If your gift recipient needs to return a gift to The Global Baby, we are happy to make an exchange or offer a store credit for the value of the returned merchandise. Please note that if you have requested a special message be added to a book that you are gifting, the book is not returnable.
Absolutely! We are a small, family-run business, and it is our mission to help you find the perfect gift for the little ones in your life. We would love to help you create the perfect custom gift or give you some great recommendations for your gift recipient. Whether you’d like to purchase a gift basket but need to replace the book with a different title, want to design your own gift box, would like to add a special message to a book, or have a particular vision for your gift, we are here for you. Please shoot us an email at hello@theglobalbabyshop.com any time you have a question or request, and we will get back to you promptly.